The Intensive Care Unit (ICU) at HealthEast St. John's Hospital cares for critically ill patients who need maximum medical attention, around the clock care, monitoring and special medical equipment.
Our ICU offers an "intensivist" model. This means we have doctors on site who are specially trained to care for ICU patients. They work together with a patient's primary doctor and ICU nurses to coordinate care.
Contact St. John's ICU
ICU Nursing Station (East):
ICU Nursing Station (West):
ICU waiting room phones
Contact St. John's HospitalWe welcome your questions and feedback.
651-232-7000 - Hospital directory assistance
651-232-7122 - Administration
If you have questions or concerns about patient care, call our Patient and Family Advocate at 651-232-7967.
For interpreter assistance at HealthEast hospitals and outpatient services, call: 1-888-574-7131
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Our Online Business Office is simple, secure and available to you anytime you need to pay hospital and outpatient services bills.
Billing questions? Call 651-232-1100.
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Visits from family members can be important during recovery, so St. John's ICU has an open visiting policy. However, because the needs of our patients vary greatly, visiting guidelines may differ from patient to patient.
- For critically ill patients, we ask that no more than two visitors be in a patient's room at a time.
- Children under the age of 12 are not allowed to visit in the unit, except in special circumstances. Please discuss children's visits with nursing staff prior to bringing them in. We ask that an adult accompanies children in the ICU unit and waiting rooms.
- If visitors are unwell, we ask that they limit visits. When needed, masks are available at the nurses' station.
Please note that visitors may be restricted:
- At the request of the patient
- During invasive procedures
- During the first hour after surgery (at the nurse's discretion)
- During change of shift or rounds (7 to 8 am, 3 to 4 pm, 7 to 7:30 pm and 11 to 11:30 pm)
It is important to us to provide each family with up-to-date information. So nursing staff can spend as much time with the patient as possible, we ask families to select a spokesperson to communicate the patient's condition to family and friends. Phones are available in the ICU waiting rooms.
When a patient's condition changes, ICU staff will seek out the spokesperson. A family conference may also be scheduled to give updates, share information about care and treatment, and make medical decisions.
We ask that family take all valuables and personal articles home during hospitalization. The hospital is not responsible for lost items.
Contact St. John's Spiritual Care
Call 651-232-7000 (or 0 within the hospital), and ask the operator to contact a chaplain.
To leave a message for a chaplain, call 651-232-7060.
Our hospital chaplains make daily rounds to offer prayer, spiritual and emotional support. A chaplain is on call at all times and can connect you with a Roman Catholic priest if needed. (Call the hospital operator.)
St. John's Chapel
Our chapel is located on the first floor near the patient elevator and is always open for quiet prayer and meditation.
Telemetry is a cardiac monitoring unit and is sometimes referred to as a "step-down" unit from the intensive care unit (ICU).
Patients may be on St. John's telemetry unit for a variety of reasons, such as:
- Chest pain
- Congestive heart failure
- Abnormal heart beat (cardiac dysrhythmia)
- After a heart attack (myocardial infarction)
Telemetry patients wear small transmitters that send information about the electrical activity of their hearts to the nurse's station for monitoring. This allows the unit's skilled staff to observe patients' hearts as they go about daily activities in the hospital. Unlike in the ICU, heart transmitters used in telemetry are cordless and patients are able to move around freely.
Following a stay in telemetry, many patients go through outpatient heart rehabilitation.