What if I can’t pay my hospital bill?
Medical bills are often unplanned and can be difficult to understand. In addition, you may not be prepared to pay for these expenses. HealthEast has Financial Counselors and Social Workers who can help. Please do not hesitate to ask for them while you are here, or call them at:
- Bethesda Hospital - 651-232-2017
- St. John's Hospital - 651-232-7019
- St. Joseph's Hospital - 651-232-3300
- Woodwinds Health Campus - 651-232-0300
Medical Assistance (Medicaid)
Our financial social workers can assist you in determining if you might be eligible for Medical Assistance or any other state or federal programs. You will need to complete a financial aid application and provide supporting documentation to determine if you qualify. We can assist you with completing the application if needed.
Funds may be available from HealthEast to assist you with your medical bills. Patients earning up to 300 percent of the Federal Poverty Income Guidelines may be eligible for financial assistance. You will need to complete a financial aid (charity care) application and provide supporting documentation. We can assist you with completing an application if needed.
Apply for financial aid
Not all professional services provided to you in the hospital are covered under our financial aid policy.
The professional charges for these providers are covered by this financial aid policy.
View covered providers
The professional charges for these providers are not covered by this financial aid policy.
View non-covered providers
Amount Generally Billed (AGB)
Following a determination of financial aid eligibility, a financial aid-eligible individual will not be charged more than the amount generally billed (AGB) to individuals who have insurance for emergency or medically necessary care.
Patients who do not have any health care insurance, and who do not qualify for any state, federal, or other financial assistance program, may be eligible for an uninsured discount. A financial counselor can help you understand if you qualify and any discounts that may be available.
Billing and collectionsAt HealthEast, we want to ensure that all patient accounts are handled fairly and consistently.
Provided at right is our billing and collections policy, which explains actions that can be taken in the event of nonpayment. If you have questions, please contact us at 651-232-1100 or 1-866-770-6411.