Your secure, online connection to your health – where you're at, when you want it.
Your health is as important to us as it to you – and with access to MyChart 24/7, you can view your health records, send a message to your provider and refill your prescriptions when it’s convenient for you.
HealthEast MyChart provides secure and easy access to:
- Have an eVisit
- Schedule or cancel an appointment
- Send a message to your provider
- Review instructions from your provider
- Renew your prescriptions
- Review your health information
- View test results and lab work
- Review and print your medication or immunization record
- Pay bills online
- View your child’s or another adult’s HealthEast MyChart (with approval)
The next time you're feeling ill, try a HealthEast MyChart eVisit from the comfort of your home. An eVisit is a fast and affordable way to connect with a health care provider about a non-urgent illness.
Our eVisit providers treat the following conditions:
- Back pain
- Ear pain
- Red eye
- Sinus problems
- Sore throat
- Urinary problems
- Vaginal discharge/irritation
Simply answer a few questions through your MyChart account online. Our eVisit provider will review your symptoms and health history and provide a treatment plan and prescription or recommend you be seen in the clinic by your provider (no eVisit charge would apply in this case).
The maximum out-of-pocket cost for an e-visit is $40, which is covered by some forms of insurance.
Please note: Our eVisit hours have changed. eVisits are now offered:
- Monday through Friday, noon to 8 pm
- Saturday and Sunday, 8 am to 4 pm
You can expect a response within two hours if submitting an eVisit by 6 pm on weeknights and 2 pm on weekends. If outside of normal business hours, you can expect a response the next business day. Please note: eVisits are not responded to on holidays.
eVisits are conducted by a HealthEast provider, nurse practitioner or physician assistant with access to your health records, so you can have peace of mind knowing your care is our top priority.
How to access eVisits
eVisits are available to patients age 18 and older who are enrolled in MyChart.
To access a HealthEast MyChart eVisit, go to the "Visits" tab in your MyChart account and select "Start an eVisit." Go here to log in to MyChart.
Have questions about MyChart and eVisits? See our frequently asked questions.