Creating the best patient experience is our first priority.
From the moment you walk through our doors, we strive to make your experience with us second to none. Whether you are a patient or a visitor, we will do our best to make you comfortable in our welcoming environment. And while you are at Woodwinds, our caring staff would be glad to answer your questions or listen to your concerns.
Please check in when you arrive at either the Welcome Center or Emergency Department entrance so our staff can confirm the room number of the person you are visiting.
Family and friends play an important role in the healing process and are welcome to visit anytime. However we ask that you are respectful of the patient's need to rest during recovery.
Entry hours and locations
|Monday - Friday
||5:30 am to 8 pm
|Weekends and holidays
||7 am to 8 pm
At HealthEast, visitation is not restricted, limited or denied based on race, color, national origin, religion, sex, gender identity, sexual orientation or disability. Our policies give the same visiting rights and responsibilities to all patients and their partners, spouses, significant others and families. These policies reflect standards set by The Joint Commission, a nationwide organization that works with hospitals to ensure they meet a wide range of requirements in areas including patient rights and safety, quality of care and more.
Woodwinds Health Campus is pleased to offer free valet parking. This service is available Monday through Friday from 6 am to 6 pm.
Valet parking is available for patients, families and visitors going to the hospital or Birch Center clinics. Our valet drivers are located at the main entry of the hospital under the covered circle drive.
Questions regarding valet parking at Woodwinds can be directed to the Welcome Center, 651-232-0228.
Hundreds of community volunteers help Woodwinds deliver compassionate care. Our Guest Services program provides all the little touches that make your hospital stay more comfortable.
Guests Services volunteers will:
- Deliver newspapers, magazines, laptops and video games — including Nintendo and PlayStation
- Provide entertainment and ambiance in Towne Center with piano music during meal times.
- Provide bedside companionship. Our volunteers are there to read you a book, help you write a note or just spend time with you.
Request Guests Services assistance at the Welcome Center, or call 651-232-0228.
- To pay a HealthEast hospital or Outpatient Services bill online, go here.
- To pay a HealthEast Clinics bill online, go here.