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Philosphy of Care
At Woodwinds Health Campus, we've created an unprecedented healing environment centered around the needs of our patients and their families. We know that privacy, respect and empathy are extremely important during your hospital stay.

Woodwinds places the needs of those we serve above our own. Our compassionate service philosophy supports our commitment to extraordinary patient care.
  • Compassionate Service Promise: Exceeding customers' expectations through caring and compassionate service is our privilege and our promise.

Holistic care model

Our philosophy of holistic care recognizes and respects the role of individuals and their families in the health care experience. At Woodwinds, we partner to:
  • Support families in their natural caregiving roles
  • Promote normal patterns of living 
  • Offer collaboration and choices in a healing environment

Patient-centered care

Woodwinds’ patient-centered care experience begins the minute you walk in the door. The spacious main entry and wide facility corridor easily guides patients to the area of service they need, without waiting in an admitting department. Our "point of service" system was designed to make patients as comfortable as possible, as quickly as possible.

Our private patient rooms are designed with specific zones for caregivers, patients and families. This design allows caregivers to remain close to patients while still providing privacy. Our unique model allows caregivers and patients to form relationships and build trust—an important part of the healing process.

But that's really just the beginning. The patient-centered model is woven into all aspects of the care experience. Read more about how we focus on patients and their families and learn how patient-centered care is woven into our specialty services.
 
 
 

A collaboration between HealthEast® Care System and Childrens Hospitals and Clinics of Minnesota.

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