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Interpreter Services

In the hospital

During a hospital stay, the ability to communicate is critical. Patients and their loved ones need to know about the care we’re providing and we need to be able to ask questions. To communicate with patients and family members, St. Joseph's provides interpreters on-site and by telephone. Your nurse will help contact an interpreter.

When calling St. Joseph’s

For free interpreter assistance when contacting St. Joseph's, call  1-888-574-7131. After you are connected, press the  following number to speak to an interpreter:

  • 1 for Hmong
  • 2 for Spanish
  • 3 for Somali
  • 4 for Karen
  • 5 for other languages

Deaf and hard-of-hearing assistance

Free sign language and oral interpreters, TTYs and other services are available to those who are deaf and hard-of-hearing.

For 24-hour assistance, go to the emergency room (ER) or call: 

  • 651-326-7852 (from 8 am to 11 pm)
  • 651-326-7843 (from 11 pm to 8 am) 
  • Dial 9 first if calling from a hospital phone

TTY is available at the ER lobby entrance.

 


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