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Patients & Visitors

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Guest Services Information Guide

Planning to visit a patient at St. Joseph's? Please review our H1N1 visitor information before coming to the hospital.

St. Joseph's Hospital is committed to providing patients,
and their guests, with excellent care and service.

Our Guest Services department works to exceed your expectations. If you have questions for us, please call
651-232-4777.

CaringBridge

Learn about CaringBridge, a free online service that helps family and friends stay connected during an illness or recovery.

Cash machine/ATM

An ATM is located on the lobby level next to the information desk.

Cell/wireless phones

We ask that you turn off your cell phone in patient care areas. This is due to the risk of possible interference with our electrical equipment. There are "safe zones" located throughout the hospital where cell phone use is allowed.

Safe zones include:

Hospital lobby
ER lobby
Surgery waiting room
2C family waiting room
3rd floor visitors lounge
4th floor visitors lounge
Maternity visitors lounge

Chapel and worship

Find out about our chapel, worship services and local houses of worship.

Classes

Search for classes and support groups at St. Joseph's and across HealthEast.

Directions

See a map and directions to St. Joseph's.

E-mail a patient

Find out how you can brighten the day by sending an e-mail to a patient.

Flower delivery

Flower deliveries are accepted at the Information Desk and delivered to patient rooms by our volunteers. Please note that flowers are not allowed in ICU or oncology rooms and due to their strong fragrance, stargazer lilies are prohibited in all patient rooms.

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Gift Shop

The St. Joseph's Gift Shop (651-232-3241) offers flowers, cards and unique gift ideas. Located on the lobby level, the gift shop is open during most visiting hours. All proceeds benefit St. Joseph's Hospital.

Overnight stays (hotel and lodging)

Find out about lodging and hotel options near the hospital.

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Internet/wireless access

St. Joseph's provides wireless access so patients and guests can bring a laptop computer and use the Internet at the hospital.

Please note that St. Joseph's cannot guarantee the security of information sent over the wireless network. Also, web sites that are considered inappropriate are blocked.

Interpreter services

Get details about accessing our interpreter services.

Lab tests (outpatient)

If you’re coming to St. Joseph’s to get your blood drawn for a lab test, the outpatient blood draw station is conveniently located on the lobby level, behind the information desk.

Blood draw hours are:

Monday through Friday, 7 am to 7 pm
Saturday and Sunday, 9 am to 1 pm
Holidays – closed

If you have questions, please call 651-232-3500, option 5.

Mail

See how to send mail to a patient at St. Joseph's.

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Meals and restaurants

Get cafeteria hours and a list of restaurants near the hospital.

Medical records/release of information

St. Joseph's requires written authorization to release copies of medical records. You'll find our information release form here.

Parking

Find out where to park at St. Joseph's and get information on our valet service.

Patient & family advocate

We recognize that the complexity of today's health care environment can be confusing. Our advocactes can help you understand health care billing, costs and insurance. Advocates also assist in resolving concerns about medical care. To speak with an advocate call 651-232-3737.

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Pharmacies

Find out about HealthEast Pharmacies.

Provider Search

Locate providers who care for patients at HealthEast facilities.

Smoking

St. Joseph's Hospital, along with all HealthEast hospitals, clinics and outpatient facilities, is tobacco free. Smoking is prohibited on hospital grounds. Thank you for not smoking or using tobacco while visiting our facility.

Support groups

St. Joseph's and HealthEast offer a variety of support groups to meet the needs of patients and their loved ones. You'll find a full listing of support groups here.

Visiting hours

See a list of our visiting hours.

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