Quality Measures

• Heart Failure
• Heart Attack
• Orthopaedic
• Pneumonia
• Awards and Recognition

Related Links

• Patient safety
  
• Medication safety
  
• Adverse event reporting
• Infection control

HealthEast Quality Institute

HealthEast created the Quality Institute as a way to ensure we are accountable and responsible for providing high quality care to our patients and the community. The Institute:

• Helps set quality goals
• Makes sure we achieve our quality goals
• Shares information about achievements that relate to quality
• Educates about quality and techniques to ensure quality

What we measure

Find out how HealthEast and our hospitals score. See our quality measures to find out how we care for people with:

• Heart failure
• Heart attack (acute myocardial infarction)
• Orthopaedic - hip and knee replacement surgery
• Pneumonia

Our quality aims

All of our quality efforts are based on these six Institute of Medicine (IOM) aims:

Safe
Patients should not be harmed by the care that is intended to help them. Safety needs to be designed into all that we do for patients.

Effective
Patients deserve care that is based on the best science, rather than on tradition alone. We must be certain to practice evidence-based care.

Equitable
Equal quality of care needs to be provided irrespective of a patient’s race, ethnicity, gender or income.

Efficient
Efficient care means avoiding waste, including waste of equipment, supplies, ideas and energy.

Timely
Waits and delays are wasteful for patients and providers.

Patient-centered
Patients are a key part of the decision-making process for their care, allowing their personal preferences, values, lifestyle and family situation to guide that care.