Ambulance and Transport Services

HealthEast Medical Transportation has been successfully meeting the needs of our community for more than 134 years. We support our community by providing more than 30,000 calls annually. Our ambulance teams are staffed by some of the most experienced paramedics and EMTs in the region, helping to make HealthEast Medical Transportation a leader in Minnesota for emergency and non-emergency ambulance service.

Our critical care transport units are staffed with at least one certified Critical Care Paramedic. HealthEast Critical Care Paramedics complete extensive training that includes: advanced hemodynamic monitoring, balloon pumps, left ventricular assist devices, advanced ventilator management, advanced pharmacology and care of special populations such as neonates and pediatrics.

Contact HealthEast Medical Transportation

Call our Dispatch Center to schedule a transport:
651-232-1717 - phones answered 24/7
Or, for general information call:
651-232-1700

EMS Academy

Call or email for more information on EMS Academy classes.

651-232-1700
Fax: 651-232-1798

Email EMS Academy

Vehicle Services

A fully equipped vehicle maintenance facility, we offer a complete range of automotive services.

651-232-1720

HOURS:
Monday - Friday, 7 am - 9 pm
24-hour towing service

How to request a transport

Our dispatch center is professionally staffed 24 hours a day, 7 days a week to assist with all your patient transport needs.

Call 651-232-1717 and HealthEast Medical Transportation dispatchers will guide you in determining the level of care that is best suited to transport your patient.

  • If the patient's condition warrants an emergency response, you will be directed to call 911.
  • If the patient's condition is not life threatening, the dispatchers will require the following information:

    1. Reason for transport
    2. Time patient will be ready for transport
    3. Patient name
    4. Location (floor, unit, room number)
    5. Destination
    6. Special equipment required (vent, medication pump)
    7. Bariatric transport (greater than 350 lbs)

To help ensure we have detailed patient information, please have a face sheet ready for our ambulance team when they arrive.

No transport needed? Take our survey to provide us feedback

If you have had a recent visit from HealthEast Medical Transportation but no transport was necessary, please fill out our No Transport Survey regarding your health care visit.

This questionnaire will take about 10 minutes and your responses are kept completely confidential. Your participation in this survey will help us understand the needs of our patients and how we can improve the quality of care we provide. If you would like to speak to someone regarding your health care experience, please contact HealthEast Customer Advocacy at 651-232-5150.
Take the survey

Historic patient transfer video

Watch this video to see how HealthEast paramedics transported nearly 60 children in one day - one patient, every 5 minutes. This type of move was the first-ever in Minnesota.