HealthEast and Bethesda Hospital are committed to customer service excellence. We are determined to exceed your expectations.

HealthEast Care Connection

HealthEast Care Connection (651-326-CARE) gives you easy access to HealthEast and Bethesda services 24 hours a day, 7 days a week.

Customer billing

Customer Billing Representatives are available throughout the HealthEast system to assist with billing questions.

If you have questions about a bill, please call the phone number on the bill or 651-232-2017. Business hours for customer billing service representatives vary from site to site. Typical hours are 8 am to 4:30 pm, Monday through Friday.

All correspondence can be addressed to:
1700 University Ave.
St. Paul, MN, 55104

Customer Advocacy

HealthEast Customer Advocacy (651-232-5150) helps you work through the complexity of health care. Specialists help HealthEast customers sort out concerns.

Request medical records

HealthEast requires written authorization to release copies of medical records.
Get our HealthEast hospital records request form