Your secure, online connection to your health – where you're at, when you want it.
Your health is as important to us as it to you – and with access to MyChart 24/7, you can view your health records, send a message to your provider and refill your prescriptions when it’s convenient for you.
HealthEast MyChart provides secure and easy access to:
- Have an e-visit
- Schedule or cancel an appointment
- Send a message to your provider
- Review instructions from your provider
- Renew your prescriptions
- Review your health information
- View test results and lab work
- Review and print your medication or immunization record
- Pay bills online
- View your child’s or another adult’s HealthEast MyChart (with approval)
The next time you're feeling ill, try a HealthEast MyChart e-visit from the comfort of your home. An e-visit is a fast and affordable way to connect with a health care provider about a non-urgent illness.
Our e-visit providers treat the following conditions:
- Sinus problems
- Urinary problems
- Ear pain
- Red eye
- Sore throat
- Vaginal discharge/irritation
Simply answer a few questions through your MyChart account online. Our e-visit provider will review your symptoms and health history and provide a treatment plan and prescription or recommend you be seen in the clinic by your provider (no e-visit charge would apply in this case).
The maximum out-of-pocket cost for an e-visit is $40, which is covered by most forms of insurance.
E-visits are offered Monday through Friday, 8 am to 5 pm. Patients can expect a response within two hours when submitted between 8 am and 3 pm on a business day. If the request is submitted after 3 pm on a business day, on a weekend or holiday, or outside of normal business hours, expect a response the morning of the next business day.
E-visits are conducted by a HealthEast provider, nurse practitioner or physician assistant with access to your health records, so you can have peace of mind knowing your care is our top priority.
How to access e-visits
E-visits are available to patients age 18 and older who have been seen within the past 18 months at a HealthEast clinic and who are enrolled in MyChart.
To access a HealthEast MyChart e-visit, see the "Get Medical Advice" tab in your MyChart account. Go here to log in to MyChart.
Have questions about MyChart and e-visits? See our frequently asked questions.