Consulting Services

Phone: 651-232-3500

Helping you reach maximum performance

We share our knowledge and experience with physicians' offices through contracted consulting services. HealthEast Medical Laboratory (HML) consulting services provide you with a cooperative, personal relationship.

The HML consulting program uses a team approach. Members of our consulting team are clinical laboratory scientists with expertise and practical experience in clinical laboratories.

Partnering with you, our goals are to:

• Advise clients on CLIA regulations
• Improve the quality and consistency of laboratory testing by helping you comply with regulations
• Maximize the performance, effectiveness and skills of your laboratory employees

Laboratory consulting services include:

Regulatory Compliance Advice

• CLIA regulations
• Preparation for accreditation (CLIA, COLA, JCAHO, etc.)

Operations

• Forms design
• Method/equipment evaluation
• Problem-solving techniques
• Procedure manual review and revisions
• Record-keeping requirements

Employee Management

• Continuing education articles
• Job description advice
• Orientation checklists
• Staff competency and skills validation

Quality Management

• Instrument maintenance review
• Proficiency testing program selection
• Quality control review

Quality Assurance Program

• Program design
• Program facilitation

To learn how HML can help your laboratory reach maximum performance, call 651/232-3500.